FAQs

If you have a question that is not covered here, please contact our customer support team by email at support@marketpunter.com.au and we’ll get back to you as soon as we can.

Trading

My Account and Personal Settings

Deposits and Withdrawals

What are Binary Options?

Binary options, or digital options, are options that pay a pre-determined, fixed amount, depending on whether or not a event occurs at the time the option expires. Like traditional options, binary options are based on an underlying asset. For example, you speculate $100 that the gold price will be higher than the current price in one hour from now with a payout of 85%. If you are correct, you will receive $185 (i.e. $100 investment plus 85% profit of $85). On the other hand, if in one hour from now the gold price is lower than the current price, you will lose your initial investment amount. For more information about Binary Options, please visit Market Punter Wiki.

What are the benefits of trading Binary Options with Market Punter?

Trading binary options with Market Punter offers several benefits for traders:

1. Defined risk and reward – The percentage return is known from the outset, as is what you stand to lose. Therefore, you can set and forget and do not need to worry about margin calls, placing stop losses or closely monitoring your positions.

2. Easy to understand – Binary options are simpler to understand than other types of instruments since you only need a sense of direction, e.g. ‘Will the AUD/USD be up or down in an hour?’ and are not concerned with the magnitude of the move.

3. High returns – A winning trade will receive the entire payoff (up to 85% of the investment amount), even if it was ‘right’ by a single tick since you are speculating simply on directional movement.

4. Hedging – A binary option can be used to hedge open positions in other assets such as currencies, commodities and stocks. In this way, using binary options can minimise further losses elsewhere.

5. Profit from flat markets – Because binary options have a high fixed payout, they offer opportunity even when markets are trading flat.

6. Quick turnover – Binary contracts are issued around the clock, which constantly yields new opportunities.

7. Commission free – There are no brokerage fees or commissions.

How do I get started?

You can register online in just a few minutes. To sign up:

  1. Click on the registration link on the top of the home page.
  2. Fill in the requested details.
  3. You will receive a confirmation e-mail at the e-mail address you entered during registration. Click on the verification link in the e-mail.
  4. Log in to http://www.marketpunter.com.au/options.
  5. Start trading!

N.B. Use of your new account is subject to Market Punter verifying your identity.

Is there a registration fee?

No. Registration is free.

Will I need to download any software to start trading?

No. Our platform is completely web-based so you do not need to download any software in order to trade on Market Punter.

How do I trade?

Trading binary options on Market Punter is very easy. After logging in, follow these simple steps:

  1. Click on the ‘Trading’ link (most left on the tab menu) and select the market you’d like to trade. You can find the fixed payout for each option in the headline.
  2. Choose the direction: either CALL (Above) or PUT (Below)
  3. Select the amount to invest
  4. Click ‘Trade’ to execute your trade.

What is the payout for the options traded?

Payouts typically range from 60% to 85% for successful trades (options that expire in-the-money), and up to a 10% refund of the investment amount for unsuccessful trades (options that expire out-of-the-money). For example:

Assuming you choose CALL (Above):

  • If the market closes above the price you purchased at expiry, you receive up to 75% payout in addition to your original investment amount.
  • If the market closes below the price you purchased at expiry, you keep 10% of your original investment amount.

Assuming you choose PUT (Below):

  • If the market closes below the price you purchased at expiry, you receive up to75% payout in addition to your original investment amount.
  • If the market closes above the price you purchased at expiry, you keep 10% of your original investment amount.

What is a Call Binary Option?

A ”’binary call option”’ is a contract that rewards the holder of the option if the price underlying asset is above the strike price at expiration.

What is a Put Binary Option?

A ”’binary put option”’ is a contract that rewards the holder of the option if the price underlying asset is below the strike price at expiration.

What is ‘in-the-money’ expiry?

A term to describe a successful option trade, i.e. when the expiry price of the underlying market is above the strike price for a call binary option and below the strike price for a put binary option. For more go to: http://www.marketpunter.com.au/wiki/In_the_money_binary_option.

What is ‘out-of-the-money’ expiry?

A term to describe a failed option trade, i.e. when the expiry price of the underlying market is below the strike price for a call binary option and above the strike price for a put binary option. For more go to: http://www.marketpunter.com.au/wiki/Out_of_the_money_binary_option.

What is ‘at-the-money’ expiry?

A term to describe an option trade in which the the expiry price of the underlying market is equal to the strike price. For more go to: http://www.marketpunter.com.au/wiki/At_the_money_binary_option.

What is the ‘investment amount’?

The amount of money at stake.

Is there a minimum amount per trade?

The minimum amount per trade is currently $10.

Is there a maximum amount per trade?

The maximum amount per trade is currently $2,500.

Can I buy the same option multiple times?

Yes, you can buy the same option as many times as you want at an unlimited cumulative amount subject to having sufficient funds in your account.

Can the binary options be liquidated prior to expiration?

No, binary options on Market Punter are European style options, meaning they can only be exercised on the expiry time and cannot be liquidated (sold to close) prior to expiration.

Do I need to manage risk?

The deposit required for a binary option on a given market will be equal to the investment amount. Unlike other derivatives, binary options are not a leveraged product. This means that binary options cannot result in losses that exceed your initial deposit. Therefore, you do not need to worry about magin calls or managing risk by closely monitoring your open positions or using stop orders.

Do the binary options result in the delivery of the underlying asset?

No, binary options are cash-settled and cannot result in the delivery of the underlying asset.

What markets can be traded on Market Punter?

To see a list of markets that can be traded on Market Punter, please visit: http://www.marketpunter.com.au/options/info/asset-index.

What are Market Punter’s trading hours?

Since Market Punter binary options are based on securities traded on stock and commodity exchanges and the foreign exchange market, Market Punter options can be traded only during the hours in which those securities are traded. Trades will not be accepted for the last 10 minutes of each one-hour period.

What is the ‘current price’ shown for each underlying market?

The current price is the real-time price at which Market Punter is willing to sell the option.

What is the ’strike price’?

The strike price is the price of the underlying market when the binary option is purchased.

What is the ‘expiry price’?

The expiry price is the price of the underlying market at the time of expiry of the binary option. For more go to: http://www.marketpunter.com.au/wiki/Binary_option_expiry_level.

What happens if the expiry price is identical to the strike price?

In such a scenario the expiry will be ‘at-the-money‘ and the investment amount will be returned to the investor in full. For example, if you bought a $100 ‘call binary option’ on Google stocks at a strike price of 305.5 and the expiry price was 305.5, the full investment amount is returned to you, and your account will be credited with $100.

What is the ‘expiry time’?

The expiry time is the time and date at which an option expires.

What is the time zone of the expiry time?

The site’s trading hours and expiry time are shown according to your PC’s time zone.

Can I trade in currencies other than the Australian Dollar?

Currently, you can only trade in Australian dollar. During registration, you can choose to deposit in Australian Dollar, United States Dollar or Euro. Your P&L will be reported in Australian dollars.

Do you charge any fees?

No, unlike other online trading providers, Market Punter does not charge any fees or commissions.

Are the profits from trading in binary options taxable?

Customers should seek their own tax advice regarding the income tax consequences of trading in binary options in their country of residence.

I’ve just opened an account with Market Punter and I am told I need to complete an Identification Verification Form. Why?

Australian Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) laws require us to verify your identity to standards set by the Australian Government before we can open a trading account for you. We attempt to electronically verify each person’s details against a range of independent and reliable international data sources. However, if based on the information you have submitted we are unable to verify your identity electronically, your account will be blocked and you will be requested to supply us with documentation that allows us to verify your identity before you can place trades. Your account will be unblocked after we have received the required identification documentation.

For comprehensive information regarding the Identification Requirements of Market Punter, please visit http://www.marketpunter.com.au/options/Site/Uploads/Layouts/mpunter/Market_Punter_CIP_Individuals.pdf.

How can I retrieve my password and login details?

You can retrieve you credentials by clicking on ‘Forgot your password?‘ link which located in top right corner of the main page by the Login button. Enter your registered e-mail address and click on the ‘Reset password‘. An e-mail will be sent to your mailbox with instructions on how to reset your password. If you have forgotten your registered e-mail address, please contact Market Punter customer support by email: support@marketpunter.com.au.

How can I change my password?

To change your password, simply log in, click on the ‘My Account‘ tab and choose a new password in the bottom of the profile page.

How can I update my personal details?

To update your personal details, log in and click on the ‘My Account‘ tab.

How can I monitor my open positions?

You can monitor your open positions from ‘My Open Positions‘ on the sidebar or alternatively under the ‘My Trades‘ tab.

How I can view my trading history?

You can find your trading history information under the ‘My Trades‘ tab.

How can I view my account transactions history for credits and charges?

In order to view your transaction history, log in, click on the ‘My Trades‘ tab and then chose ‘My Transactions‘.

How can I view my balance?

You can view your balance in the upper right corner of the trading area, or get a deeper view by clicking on the ‘My Trades‘ tab and then chose ‘My Balance‘.

What are the terms and conditions for cash bonuses?

Occasionally, Market Punter will offer cash bonuses for clients who trade with us. The client needs to execute trades in an amount 15 times the bonus amount to be entitled to the bonus reward. The pending bonus will be released once the required volume is traded fully.

What do the terms in the bonus indicator mean?

Available cash – the cash that you can trade or withdraw at any time with no restrictions.

Pending bonus – bonus to be credited to available cash once the trading volume has been reached.

Progression bonus bar – the indicator that displays your trading progression to receive bonus.

How do I deposit money into my Market Punter account?

We provide several convenient methods for depositing funds into your Market Punter account, including credit card (Visa, Mastercard), POLi (Australian clients only), Moneybookers and electronic funds transfer (EFT).

Please log in to your account and visit the Deposits page for complete deposit instructions. You will need to be logged in to view these details.

Market Punter does not charge you any fees for depositing funds into your trading account.

If you are experiencing any difficulties with any of the payment methods please email us at support@marketpunter.com.au.

How do I withdraw money from my Market Punter account?

In order to make a withdrawal from your Market Punter account, you will need to log in to your account and make an online request by clicking on the Withdrawal link under the Deposits page.

For secutity reasons, we will first and foremost pay back to the original source from which your deposits came.

Funds can only be transferred to a bank account held in the same name as your Market Punter trading account. Funds will not be transferred to another person’s bank account.

We undertake to process all withdrawal requests within 3-5 business days. Remember that your bank may require time above this to process the request.

Please review the information under the Deposits page for further details. You will need to be logged in to view these details.

How can I cancel a withdrawal request?

If you decide that you would like to change the withdrawal request while pending, you can do so at any time by sending an email to support@marketpunter.com.au.

Is there a fee to withdraw funds from my account?

Market Punter charges no fees for payments to Australian bank accounts. An international telegraphic transfer fee charge of $20 AUD is applied for all international electronic funds transfers. This fee will be deducted from the amount requested.

Please note that your bank or financial institution may charge you for account related transactions and funds transfers. Please contact your bank or financial institution for more details.

How much can I fund at one time via credit/debit card?

The minimum deposit is $100. The maximum deposit is $5,000.

Which currencies are accepted by Market Punter?

Currently, we accept payments in Australian dollars, US dollars and Euro. If you deposit funds in a currency other than Australian dollar, the funds will be converted to Australian dollars.